How to install OTRS (Open source Ticket Request System) in Debian

Posted Wed, 2007-04-04 17:09 by gg234

OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.